GUEST BLOGGER: 5 Ways to Increase Social Media Engagement

Brands of all shapes and sizes are hung up on making waves in social media.

In such an overcrowded landscape, piercing through the noise and reaching your audience is a daunting task. Well, be that as it may, there are surefire strategies to make it happen. Instead of bombarding people with intrusive marketing and sale pitches, you need to foster meaningful relationships.

Furthermore, it is necessary to invest a great deal of time and effort in getting to know your audience, working out a marketing strategy, and implementing campaigns. But, do not fret. All your blood, sweat, and tears will be a drop in the bucket compared to amazing benefits that wait down the road.

Uncover your unique persona

To drive traffic and conversions, you need to flesh out a unique social media persona. It should be the genuine reflection of who you are (your brand) and what you stand for (your values and mission). Brands like Dollar Shave Club have proven that throwing fun and humor in the mix pays off big time.

The trick is to avoid sounding too promotional. People want to feel something and connect to your story. The best way to influence them is to evoke emotions and provide entertaining, educational and useful pieces of content. Just try to be unique rather than emulating more successful brands. Standing out is the most reliable tactic you can employ.

Embrace a consumer-centric interaction

Social media is the place of constant interaction between brands and customers. It is a far cry from traditional platforms for self-promotion. Alas, one common mistake businesses make is not listening to their audiences. You should know better. Conduct a thorough research to figure out people’s wants, needs, and online habits. Show that you care about what they think.

Take part in conversations on a regular basis and ask users what they would like to see in the future. Comments and reviews can provide you with invaluable insights for fine-tuning your social media strategy. You can also direct followers to your review pages and engage them in instant messaging. In any event, soak in as much feedback as you humanly can.

Host contests

People adore getting free stuff. You can take advantage of this fact and sponsor various giveaways. For instance, you can ask your followers to share and like your social media posts, comment and tag their friends or you can encourage them to submit their own pictures and videos in order to qualify for rewards. These tactics tend to increase the volume of social signals and engagement rates (and you can also end up with a lot of awesome user-generated content).

Moreover, an online contest does not only have to be a strategy for increasing social media engagement but it can also serve as an incentive for your customers to spend money. A great way to achieve this is to launch a loyalty program. For example, research done by ICLP shows that 41% of Hong Kong shoppers would spend more on brands with a loyalty program. So, something like a branded prepaid card in Hong Kong could be a perfect gift for your contest – it generates buzz on social media and also helps you boost sales.

Harness the power of the visual  

Visual content is a social media super-weapon you have to incorporate in your strategy. Studies have shown that posts with quality, non-generic images and videos attract way more likes and shares than plain text. Many brands have managed to increase engagement with assets like behind-the-scenes photos and lighthearted videos.

Of course, there are also image-heavy networks like Pinterest and Instagram, where visuals are basically the name of the game. They provide filters and tools for visual enhancement as well. So, step up content production.  It is time to craft killer posts, master the art of visual storytelling, and enthrall the audience.

Add relevant hashtags

Hashtags are essential tools for improving reach and amplifying the impact of your efforts. They enable you to make the most of keywords and keeping close tabs on the flow of discussion. What is more, hashtags can be used to center conversations on certain trending topics, effectively connecting with everyone who uses the same hashtags.

Try not to go overboard, though. Over-stuffing posts with hashtags can achieve the opposite effect and actually put people off. To tap into new audiences and delight existing customers, take lessons from the best of the best. Coca-Cola, for example, has worked wonders with the #ShareACoke on Instagram and other major networks. That is how you nail the campaign and flatten the competition.

Shape up or ship out

Social media can be a real game-changer. It generates buzz around your business and propels the whole organization towards set objectives. But, rest assured that arresting and retaining attention does not come easy. You first have to come up with a rock-solid game plan and do your homework. Capture consumer data and feedback to refine your approach.

The goal is to make sure your messages and content strike a chord with an audience of a particular social network. Following these steps, you should be able to witness the avalanche of shares and likes coming your way. Just bear in mind that social media engagement is an ongoing process that never really comes to a halt.

So, whatever you do, just do not rest on the laurels or take loyalty for granted.

Elaine Bennett
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Facebook, is it over for businesses?

Since Facebook announced the algorithm change for Business Pages, back in January, many business owners have either left the platform or have given up.

The reality is that as a small business owner we can still continue to grow on Facebook.  There are many elements available through Facebook that allow us to keep building our businesses.  You have your personal timeline, groups and YES, your Business Page.

What I have seen and heard, is that it was the larger companies, those who had larger followings, that got more affected by the change than us ‘little’ guys.  Reason being is that they had huge amounts of engagement (like/comment/shares) than we had, so the decrease in numbers were much more noticeable.

I will tell you that I personally, did not see a difference in my “number of people reached” on each of my posts, I am still averaging 600 daily reach on my posts.  Why?

I have been using Facebook for 10 years for business, with the last 6 focused on my Facebook business.  During those 10 years, I spent more time building relationships through the different groups, than anything else.  I realized the impact of this for my business, so I knew that I had to dedicate DAILY time to doing this.  I knew that my Business Page was not the ONLY thing I needed to focus on.  I also learned that my personal timeline could make a HUGE impact.

By working these 3 main elements of Facebook, it ultimately, will affect your following and your engagement on your Business Page.  People will want to follow you because you have built a relationship and in turn, they will tell their friends and your following starts to grow.  HOWEVER, this is not the only way, this is just a small fraction of what you can do.

Really think about what you are posting on your Business Page.  Does it provide value?  Is it something that will create engagement?  Does it show you as an expert in your field?  Does it show who you are/your personality?  Is it ANOTHER business promotion?

What we post on our Business Page is the KEY to creating engagement, even against the algorithm.  When people make sure that they are seeing your posts, then they are engaging, that will draw in more attention.  Facebook loves engagement, so we need to do what we can to create it.  P.S. Did you know that when you ‘share’ your Business Page posts onto your personal timeline and into groups, this is considered engagement?  

As you are growing and learning which type of posts work best, DON’T get discouraged by your numbers if they are not all great, every day.  Just keep moving forward and focus on improving what you are doing.

Here is a great article from Buffer talking more in-depth about the Facebook algorithms and some suggestions on what you can do.  READ HERE

GUEST BLOGGER: 7 Ways to Grow Your Email List with Social Media

Email marketing is an integral part of every successful digital marketing strategy. In terms of ROI, it frequently outperforms other digital marketing channels, making it a favorite among marketers who have to work on a limited budget. Email marketing is an excellent backup option if all your other marketing attempts start to fail. Your website might get blacklisted, your social media accounts might get blocked, but with an email list in place, you still have a means of reaching out to your audience.

The effectiveness of your email marketing campaigns is primarily determined by the size and quality of your mailing list. There are already many articles online on how to grow your email list, so we have decided to narrow down our focus on social media as a way of generating email leads. Give these techniques a try, and watch as your mailing list starts growing faster and faster before your eyes.

Add CTAs to Your Social Media Profiles

The most direct way to leverage social media for growing you email list is to include a call-to-action in all your social media profiles. Ideally, your CTA should point to a landing-page that gives them an option to receive some kind of benefit, in exchange for their email address. This tactic works best on your new social media followers, as they are more likely to interact with your brand immediately after hitting the subscribe button.

Offer Bonus Content

Creating quality social media content is essential for keeping your audience engaged with your brand. And if your content is good enough, your followers might be willing to lend you their email address in exchange for a second serving. There are two ways of implementing this strategy. One is to gate certain parts of content until your lead provides an email, and the other is to offer something extra for those willing to give away their address.

Host a Giveaway

If you are willing to invest a bit more into growing your mailing list, you can host a giveaway on social media. Give your followers the chance to win a premium prize simply by giving you their email address. Make sure that the prize you are offering is tailor-made for your target demographic – otherwise you will attract people who are just in it for the freebies, and are therefore unlikely to keep interacting with your brand. You can also go a step further, and give your contestants the opportunity to gain multiple entries to the contest for CTAs such as sharing the event on social media.

Add Sharing CTAs to Your Email Content

While we are on the topic of sharing, be sure to include the option to do so in your newsletters, courses, ebooks, and other bits of content you will be sending out in your emails. It costs you practically nothing to add a small share button at the end of every email you send, and those shares do add up over time. Giving people the option to share your email content will make you seem more generous and forthcoming, so your existing customers will want to return the favor.

Advertise on Facebook

This tactic requires some social media training in order to implement it right, but if you have the skills required, it can be extremely effective at expanding your email list. First you need to create a landing page with the appropriate CTA, or use one which you made previously. Then you have to set up the ad itself through Facebook, making sure to include an evocative title, a quality advertising copy, and an eye-catching image. Finally, you have to specify how much money you are willing to bid on a monthly level to have your ad displayed to your target demographic.

Create How-To Videos for Youtube

While it might not be immediately obvious, YouTube is as much of a social network as Facebook or Instagram. The type of content you need to produce in order to attract a following differs, but it is still a platform for generating email leads. When deciding on the kind of video you need to make to promote your subscription CTA, be sure to look into video tutorials. Creating how-to videos covering basic topics can easily acquire millions of views, and that is a lot of potential emails you stand to gather for your list.

Host an Online Seminar on Social Media

Some people require a bit of persuasion before they divulge their email. And in order to persuade them, you have to invite them to a talk first. This can be done by creating an online seminar, giving your target audience the opportunity to interact with you directly. Give your first session away as a freebie, and then provide the option to subscribe for future session by providing an email. This way, your leads will get a chance to see what they are getting before making a decision whether to commit to your brand.

Conclusion

While being a powerful marketing channel in their own right, social networks give businesses the opportunity to enhance their other marketing efforts as well, including those that involve email marketing. Growing your mailing list is just one of the things that can be made easier by properly using the social media tools at your disposal.

 

Michael Deane is the editor of Qeedle, a small business hub he has started with a couple of friends. He is also a digital marketing executive, always looking for ways to make his clients lives easier. You can find him on Twitter at @ Qeedle_

Be responsible!!

I have to admit, that I feel frustrated with this whole Facebook issue and how far it has escalated.  Now, don’t get me wrong, I am not siding with anyone on this, BUT seeing posts in Facebook by the users and those complaining about “how dare Facebook”, has hit a sore spot with me.

Some of you may have read a previous blog I wrote about us having to take some responsibility too and I really can’t stress this enough.  Read BLOG HERE

If you are angry with what has happened, then REMOVE your Facebook account and stop complaining.

  • Did you know that everything you do on the Internet is tracked?
  • Have you read the policies and procedures of every single social site you have joined?
  • Have you checked the settings as to what you are releasing everytime you download an App?

Check these policies out:

LinkedIn

Twitter

SnapChat

Instagram

Google

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These are just a few examples of sites that most people use and the reality is that very few actually read the Policies.

We gave up our rights to complete privacy and the information that we willing share, the minute we started using the Internet.

Everything you type, every message you send, every game you play, is all tracked.

You have hidden settings on your phone, have you gone through them to see what information you are releasing?

What do you think is happening with every single email you are sending?

Do you believe that the Government isn’t tracking absolutely everything you are doing on the internet?

Your Internet Service Provider, do you not realize they are tracking everything you are doing?

I agree, we shouldn’t have to give up our rights however, the reality is that we don’t have that choice IF we want to continue using the Internet.

IF we want to continue using FREE sites/Apps, then we have to accept the risk, otherwise don’t use it.

This is my only personal thoughts and I acknowledge that I am giving up my rights with everything I choose to do on the Internet and within Apps.  However, I will continue to check settings, policies, so I am aware of the risk I am taking.

 

 

 

Do you take responsibility?

I feel there is a need to write this blog BUT I know that some may be offended by what I have to say.

The day the internet was created, we were ALL opening up ourselves to releasing any privacy we thought we could keep.  There is much scandal going on right now with the world of Facebook in regards to the Russians having a hand in the Trump election and people are upset that Facebook would have it set up that people could get access to our information.

HERE IS THE REALITY!!  We ALL need to take some responsibility for this as well.  WE all need to understand that when you sign up for any social media platforms, when we play games, when we do quizzes, when we use Google (this is just a very small portion of what I am talking about, this goes so much bigger), WE open ourselves up to releasing our information.

YES, you need to read the terms, the policies!  YES, you need to check in the background settings of Apps and see what you have allowed them to take from you!  YES, you need to take responsibility for what YOU are doing in the internet world.

Did you know that if you use Google Maps on your phone, you accept the option for them to access your location?  Once you have done this, did you know that if you go to Google Maps on the computer, you will see a list of all the places you have visited?  Most people don’t realize this BUT you have to take the responsibility and find out.  For me, I do Google Reviews, so I have my location turned on BUT I do this for more visibility to my Google Account for my business.

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For the games and quizzes you do on Facebook, do you check the information that you are releasing to that specific App?

apps

When you get a Friend request on Facebook, are you taking the time to go through their profile and determine if it is a real person or a fake account?

Have you gone through your privacy settings on each of your Social Media platforms and made sure to set it up for what works for you?  P.S.  Get my FREE Privacy Settings for Facebook HERE

Do you believe those contests that are giving away something that is too good to be true?  Entering those contests are opening you up to hackers, spyware, releasing of your information to a 3rd party.

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Are you falling for the “click bait” type posts that shock you when you see the headline?  Read this article to understand fake news, HERE.

I think you are getting my message here.  Even though platforms, like Facebook, need to take responsibility for the information they are gathering about us, WE also need to take ownership.  WE need to check everything, read all the terms, understand what information we are releasing.

For me, personally, I am aware of what I am releasing and accept it.  I know that there are elements that are not in my control BUT that is a risk I have to take if I choose to use the internet, to turn on my locations, to use platforms like Facebook.  I accept that I have opened myself up to a world that I ultimately can’t control BUT use because I choose to use it.